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Standard Terms and Conditions of Sale


Introduction

These terms and conditions are standard within our industry and serve for illustrative purposes only. They form the basis of our contractual relationship with clients, ensuring transparency and mutual understanding.

Sample Agreement Request

We provide a sample agreement for use with most of our clients. Please request this document from your designated contact person. It's important to note that we can tailor the agreements to meet the specific needs of your engagement.

Objective

Our primary goal is to deliver the highest value possible, safeguarding and honoring the interests of all parties involved in the agreement.

Acceptance of Terms

By engaging with us, the client agrees to waive any pre-existing standard terms and conditions in favor of this agreement. Any modifications or exceptions to these terms must be agreed upon in writing in advance.

Separate Agreements

Clients have the option to enter into a separate, bespoke agreement if so desired.

Payment Terms

Our invoices are due for payment immediately upon receipt, unless otherwise specified on the invoice or accompanying order documentation. Late payments will incur a fixed interest charge of 10% of the outstanding amount. mazi4u.com reserves the right to suspend service delivery without prior notice if payments are not made on time.

Debt Recovery

Should an invoice remain unpaid for more than 60 days past its due date, mazi4u.com may engage a debt recovery service. The client will be responsible for all associated legal fees.

International Considerations

Clients are responsible for any withholding taxes as dictated by their local laws. mazi4u.com is not responsible for any costs related to compliance with the legislation of the client's country. The invoiced amount must be paid in full to mazi4u.com without deductions for such costs.

Service Delivery

mazi4u.com is committed to providing high-quality services within the agreed timeframes. However, our obligations are effort-based, not results-based. We cannot be held liable for any claims made against the client by third parties, including end consumers.

Claims Procedure

Any claims regarding the delivery of goods or provision of services must be formally notified to mazi4u.com via recorded delivery to our registered office within eight days following delivery or service provision.

Odoo Services (if applicable) special terms and conditions

  • Any prices mentioned are without any customizations unless specifically mentioned. Only the default functionality  offered by Odoo chosen version at the time the service can be implemented. Our services include if required to go through the documentation and explain the details once to a designated individual from your organization.
  • If issues that were not expected because of bad configurations of  an existing database (i.e. a database that was not set by mazi4u) they will be charged on a time material
  • If the customer is not ready as per the instructions that that they will receive at the date of the meeting, extra charges may incurred at a time and material basis
  • If customizations are necessary (e.g., changing source code), there may be additional costs depending on the scenario. We will discuss each need to find the best solution within your budget. I will provide a separate quote for each customization as the need arises. If costs are prohibitive, we can explore alternative approaches to achieve as much value as possible at a reasonable cost.

Governing Law

All contractual relationships with mazi4u.com shall be governed exclusively by the laws of Cyprus