Mazi4U Standard Terms and Conditions of Sale
Introduction
These terms and conditions reflect industry standards and form the basis of our contractual relationship with clients, ensuring transparency and mutual understanding.
Certain obligations, including those related to confidentiality, intellectual property, licensing, payments due, and indemnification, shall survive the termination of the agreement.
The latest and legally binding version of these Terms and Conditions is available at https://www.mazi4u.com/terms and supersedes any previous printed or distributed versions.
Objective
Our goal is to deliver maximum value to our clients while safeguarding the interests of all parties involved in the agreement.
Acceptance of Terms
By engaging with mazi4u.com, the client agrees to waive any pre-existing terms and conditions in favor of these. Any modifications or exceptions must be agreed upon in writing prior to execution.
Any signed proposal or quote issued by Mazi4U is deemed an integral part of this agreement.
Separate Agreements
Clients may choose to enter into a separate, bespoke contract. Unless otherwise stated, our proposal/quote combined with these terms constitutes the full agreement.
Force Majeure
Neither party shall be liable for failure to perform obligations due to causes beyond their control, including acts of God, war, pandemics, or supply chain disruption. Either party may terminate the engagement if such events persist beyond 60 days.
Payment Terms
Invoices are due immediately upon receipt, unless otherwise stated. Late payments incur a fixed interest charge of 10% of the overdue amount. mazi4u.com reserves the right to suspend services without notice in the event of non-payment.
Debt Recovery
Invoices unpaid for more than 60 days may be referred to a debt collection agency. The client will be liable for all associated legal and administrative fees.
International Considerations
Clients are responsible for any withholding taxes or legal compliance costs in their jurisdiction. mazi4u.com must receive the invoiced amount in full.
Non-Solicitation of Personnel
Both parties agree not to hire or directly contract with any Mazi4U personnel involved in the project for a period of 12 months following the conclusion of the engagement, without written consent.
Service Delivery
Services are provided on a best-effort basis. While we are committed to quality and meeting timeframes, mazi4u.com cannot be held liable for third-party claims or for outcomes outside its direct control. For example, cannot be held liable for indirect or unforeseen consequences, or third-party claims, related to project outcomes.
Claims Procedure
All claims regarding services or deliverables must be submitted in writing to mazi4u.com’s registered office within eight (8) days of delivery.
Odoo and other Implementation Services
· Prices exclude customizations unless explicitly mentioned.
· Only standard features of the selected Odoo version are included.
· Unexpected issues in pre-existing databases will incur time/material charges.
Odoo and other 3rd Party Licensing Disclaimer
· Mazi4U does not resell Odoo licenses. Clients are responsible for direct purchase from Odoo S.A. License costs are quoted separately to ensure transparency.
· Mazi4U may or may not receive a commission from Odoo S.A as per the official partner agreement.
· This may hold true with other 3rd Party licenses as well.
Part-Time Consulting Services
· Monthly invoicing, with one-month commitment.
· One month notice for termination.
· Outcome-based tracking (timesheets on request).
· Optional strategic add-ons billed separately.
Confidentiality & Non-Disclosure
Both parties agree to protect confidential information disclosed during the engagement. Obligations last for two (2) years post-termination. Exceptions apply for public domain, legal disclosure, or third-party sources.
Use of Tools, Methods & Innovations
Mazi4U retains ownership of general-purpose tools and methods created during engagements, provided they are not client-specific, do not include client data, or are not contractually commissioned IP.
Acceptance of Deliverables
Deliverables must be reviewed within 10 working days. If no feedback is provided or if deliverables are used, they are considered accepted.
Phased Implementation Model
Projects may be delivered in structured phases with agreed milestones, timelines, and acceptance criteria. Changes may be incorporated through mutual roadmap adjustments.
Ownership & Intellectual Property
Client owns IP developed specifically for them; Mazi4U retains rights to Background IP and reusable components. Licensing for client-specific assets requires full payment.
Progress Reporting
Mazi4U provides monthly, timesheet or milestone-based progress reports, highlighting achievements, next steps, risks, and requests for client decisions as per what you request. If nothing is requested in writing Mazi4U reserves the right to choose which method will be used.
Client Delays & Readiness
Project success depends on timely client input. Delays, misuse, inability to follow instructions or missed sessions due to client unpreparedness may incur additional charges.
Risk Management & Liability
Mazi4U delivers services using professional diligence but cannot guarantee specific outcomes. Projects involve uncertainty and require active client collaboration to manage risk.
Dispute Resolution
In the event of a dispute, both parties agree to attempt resolution through informal negotiation. If unresolved, the dispute may be referred to mediation before pursuing legal remedies. If mediation fails, the matter may be referred to arbitration or the courts of Cyprus, subject to the Governing Law clause.
Termination
Either party may terminate the agreement with thirty (30) days’ written notice, without cause. Upon termination:
- The client shall pay for all services delivered up to the termination date.
- Mazi4U will deliver all completed work and any work-in-progress deliverables that are reasonably usable.
- Any obligations relating to payments, confidentiality, intellectual property, or indemnification shall survive termination.
Mazi4U also reserves the right to terminate the engagement immediately if:
- The client materially breaches the agreement and fails to remedy the breach within 10 working days after written notice.
- The client fails to make payments as agreed.
Governing Law
This agreement shall be governed by and construed in accordance with the laws of the Republic of Cyprus.
Amendments
No changes to these Terms & Conditions are valid unless agreed in writing by both parties.
Entire Agreement
These Terms, together with any signed proposal or custom agreement, constitute the entire agreement between the parties. They supersede all prior communications, understandings, or agreements, whether oral or written.